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Our research highlights how unbalanced datasets cause services to fail the people who need them most; and what it takes to build services that work.
Mortar joins the DAWN AI system at the University of Cambridge to establish the first validation framework for assessing behavioural consistency in AI models.
Using our Hoop'd platform we are delivering a scalable referral platform connecting young people with creative health opportunities, developed in partnership with Southbank Centre and South East London Integrated Care Board.
Redefining relationships between people, places and property
What we do
Mortar is a technology company building intelligent systems. Powering the next generation of products and services with intelligence and data enhanced systems.
Current work
We build technology solutions for corporate, place-based, government and health institutions, applying our data and intelligence platforms to deliver lasting impact.
Health
Southbank Centre and NHS Integrated Care Board
Children's mental health platform
Housing
Greater London Authority, Mayor of London
Tenancy sustainment tool](/content/case-studies/dementia-friendly-venues-charter-for-gla/?filter=case-study/index.html)
Government
Dept. for Science, Innovation & Technology
Enhancing the impact of digital skills](/content/case-studies/digital-skills-social-return-on-investment/?filter=case-study/index.html)
Research
Dawn
Building behavioural models](/content/news/dawn-ai-cambridge?filter=case-study/index.html)
Government
Humber & North Yorkshire
Shared directory and triage](/content/case-studies/progress-online-for-east-riding/?filter=case-study/index.html)
Trusted technology | Leading research, design and the application of intelligence.
Traditional design methods are built on untested assumptions about users, their needs and behaviour. We use service data to model users and interventions, delivering systems that are easier to monitor, measure and continually improve.
Data from different sources is complex to manage, share and analyse. We deliver data sharing and management solutions, turning fragmented information into the foundation for building better solutions through modelling, analysis and insight.
Our ability to sense, interpret and respond to the world is changing rapidly. We create safe and secure ways to combine and respond to complex data and information. So decisions are made with more human insight and understanding.
We continually model the impact of our solutions. Building new datasets and frameworks, informing how we capture, monitor and report in real time. Improving outcomes across the entire journey for both organisations and their users.
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Driving the application of new technology.
Organisations use Mortar and our suite of products to power and scale their solutions; improving efficiencies and driving growth.
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Building a better world. 🌍
At Mortar we are building the framework for human centered applications of technology and intelligence.
- [**Unbalanced Datasets and Service Intelligence**
AImachine learningbehavioural intelligenceservice designdataminority populationsDAWN
1st May 2026
Mortar](/content/insights/unbalanced-datasets-service-intelligence/index.html) - [**Working with DAWN at the University of Cambridge**
DAWNUniversity of Cambridgebehavioural intelligenceAI validationBrunel UniversityHxly
18th January 2026
Mortar](/content/news/dawn-ai-cambridge/index.html) - [**Connecting young people to health and wellbeing support**
Southbank Centrecreative healthdigital referralyoung peoplesocial prescribingmental healtharts and wellbeing
11th December 2025
Mortar](/content/case-studies/ombri-for-southbank-centre/index.html)